Guidelines for who to contact... 
              when you have a question, comment or complaint.

The following list of common areas for questions, comments and complaints includes the order of volunteers to contact for assistance. Please allow a reasonable amount of time (usually about a week) for the volunteer to get back with you before escalating the request to the next level. Most times, research needs to be done to answer your request, which involves waiting on responses from others. Your patience is appreciated.

Coaching issues, classes:
Coach, Coach Administrator, RC

Referee issues, classes, supplies, uniforms, scheduling:
Appropriate Referee Staff, Referee Administrator, RC

Registration, Late Registration, Player verification:
Registrar, RC

Skills rating clinics, team balance, team status, Roster or Player Form questions: 
RC

Player or Volunteer "At-Risk" situations:
Coach, CVPA, RC

Fields issues, field marking supplies, field and goal safety issues:
Safety Director, Field operations manager, RC

Player or Volunteer injuries, field and goal safety issues, Soccer Accident Insurance (SAI) questions:
Safety Director, RC

Status of outstanding checks, Refund request questions, Fee questions:
Treasurer, RC

Uniforms:
Coach, Purchasing Coordinator

Board Meeting Agendas and Minutes:
Secretary, RC

Team picture appointments:
Coach, RC

Sponsorship program, recognition awards:
Sponsorship Coordinator, RC